SUCCESS STORY – Brellis Recruitment

“We decided to move away from our previous accountants because the service simply wasn’t what we expected. Emails would go unanswered unless we chased, and things were constantly left to the last minute. It became clear we needed better support. A conversation between Zoe at Brellis and Becky from AH Spares – a long-time Pentlands client – led to the suggestion to speak with Elinor, and that’s where our journey with Pentlands began.

What we really wanted was to reduce our workload and work with a company that would offer proactive advice and added value. We were also keen to connect with a local Warwickshire-based firm that could bring useful networking opportunities. Our previous provider may have seemed cheaper on paper, but when you factored in all the extra time we were spending resolving issues, it became clear that cost was hidden elsewhere.

Since moving to Pentlands, the difference has been night and day. There’s been real consistency in the service, even when our main contact changed – the handover was seamless. They also introduced us to an excellent bookkeeper, which took a huge weight off our shoulders. We now spend much less time on accounts and much more time focused on growing the business.

The added value goes far beyond bookkeeping. We have regular strategy meetings with Elinor where we discuss competitor activity, financial health, and wider market conditions. These conversations help shape the direction of Brellis and support smarter, more strategic decision-making. We genuinely feel like we’re working with a consultancy, not just accountants.

someone told us they weren’t happy with their accountant, we’d absolutely recommend speaking to Pentlands. They’re responsive, proactive, and always put the needs of our business first. With Pentlands, you get more than just compliance – you get a true partner who adds value in ways you might not expect. They’ve become an extension of our team, and we wouldn’t hesitate to refer them to others.”